Last updated: February 05, 2025

Please read these terms and conditions carefully before using Our Service.

Disability Experts of Florida

Information for All Users

Disability Experts of Florida and its affiliates (“Disability Experts of Florida,” “we,” or “us”) are committed to protecting the privacy of individuals who use our websites, app, and related services (collectively referred to as our “Services”). This Privacy Notice outlines how we collect, use, and share the information of users of our Services (“Users” or “you”). By accessing or using our Services, you consent to the collection, use, disclosure, and processing of your information as described in this Privacy Notice. In addition to this Privacy Notice, your use of our Services is governed by our Terms of Use (available at https://www.disabilityexpertsfl.com/terms-and-conditions) and any other agreements you may enter into with us.

Information We Collect

We may collect a variety of information about you or your devices from various sources, as described below.

Information You Provide to Us

Registration Information: When you create an account, register to access our Services, or subscribe to receive emails or updates, we may request basic contact details, such as your name, email address, phone number, or mailing address. Additionally, during the registration process, we may gather demographic information, including age, gender, or marital status.

Communications  When you reach out to us directly, we may gather additional details from you. For instance, if you contact our customer support team, we might request your name, email address, mailing address, phone number, or other contact information to verify your identity and facilitate communication. We may also retain the content of any messages or attachments you send, as well as any information you provide through forms, questionnaires, or other submissions.

Events: When you sign up for an event hosted by us, whether it’s in-person or virtual, we may collect pertinent details such as your name, address, job title, company, phone number, or email address. Additionally, we may gather event-specific information relevant to your registration.

Job Applications  If you apply for a position with us, we may collect relevant details such as your name, phone number, email address, desired role, employment history, educational background, references, a cover letter, or similar information relevant to your application.

Information We Collect Automatically When You Use Our Services

Device Information: When you access our Services, we may collect information about the devices and software you use, such as your IP address, web browser type, operating system version, device identifiers, or similar details.

Usage Information: To better understand how you interact with our Services and to enhance their functionality, we may gather data about your usage patterns. This includes crash reports, session durations and timings, the pages or content you view, and any searches you perform on our site.

Cookies and Similar Technologies: We, along with our third-party partners, may use cookies, pixel tags, or similar technologies to collect information. Cookies are small text files containing a string of alphanumeric characters. We utilize both session cookies, which disappear after you close your browser, and persistent cookies, which remain on your device after you close your browser and may be used during future visits to our Services.

Information We Receive from Other Sources

We may obtain information about you from other sources, including third parties that assist us in updating, expanding, and analyzing our records, identifying potential customers, or detecting and preventing fraud. Additionally, we may receive information about you from social media platforms, such as when you interact with us on those platforms or engage with our social media content. The information we receive from third parties is subject to the privacy settings, policies, and procedures of those organizations, and we encourage you to review their practices.

Furthermore, we may receive your information if you explicitly authorize third parties to share it with us. For instance, if you direct and authorize your medical providers to send us your records, we will receive and review those records in accordance with your instructions. Similarly, if you request your information from an agency and instruct them to forward it to us, we will receive and review those records as per your authorization.

Informed Consent to be Contacted by Telephone

By registering on the Site, you agree that this action constitutes an inquiry or application under the Amended Telemarketing Sales Rule (16 CFR § 310 et seq.), as amended from time to time (the “Rule”), and applicable state do-not-call regulations. This means that, even if your telephone number is listed on the Federal Trade Commission’s Do-Not-Call Registry or any applicable state do-not-call lists, we retain the right to contact you via telemarketing (provided you have supplied your telephone number to us) in compliance with the Rule and relevant state regulations.

Additionally, by providing “prior express written consent” as defined by the Telephone Consumer Protection Act (47 USC § 227) and its implementing regulations issued by the Federal Communications Commission (47 CFR § 64.1200), as amended from time to time (“TCPA”), you consent to receive telephone calls, including those using artificial voices, pre-recorded messages, or automated technology, to the telephone number(s) you provided. You understand and agree that this consent applies even if your telephone number is a wireless number.

You further acknowledge that providing this consent is not a requirement to access Disability Experts of Florida’s Services.

For more information regarding our SMS Terms and Conditions, please visit SMS Terms & Conditions

De-Identified Data

We may utilize de-identified personal data to fulfill the contracted services requested by our clients. De-identified data refers to information that can no longer be traced back to a specific individual or household. Disability Experts of Florida is dedicated to maintaining this data in its de-identified form to safeguard client privacy. Employees are explicitly instructed not to attempt to re-identify the data or use it to associate with, or infer characteristics about, any particular individual. We also require any third-party processors handling de-identified data to adhere to these same standards and commitments.

How We Use the Information We Collect

We may use the information we collect:

• To deliver, maintain, improve, and enhance our Services
• To analyze and understand how you use our Services, and to develop new products, services, features, and functionalities
• To process and facilitate purchases of products or services you order
• To organize and host events
• To evaluate and process job applications submitted to us
• To communicate with you, provide updates and information related to our Services, respond to your requests, answer questions, and offer User support
• For marketing and advertising purposes, including creating and delivering promotional materials that may be relevant, valuable, or of interest to you
• To detect and prevent fraud, and address trust and safety concerns
• For compliance purposes, including enforcing our Terms of Service, protecting our legal rights, or meeting obligations under applicable laws, regulations, or governmental requests
• For other purposes disclosed at the time of information collection

How We Share the Information We Collect

Service Providers: We may share the information we collect with trusted service providers who perform services on our behalf and require access to such information to carry out their work. These service providers are contractually obligated to protect your personal information and are prohibited from using it for any purpose other than supporting our services. They will not share your personal information with any organization other than us and are committed to safeguarding the data they hold on our behalf, retaining it only for the period we instruct.

Information collected through our short code text (SMS) program, including mobile data, will not be shared with any third parties for marketing or promotional purposes. This ensures that your consent to receive text messages from us is strictly honored and not misused.

Our Affiliates: We may share your information with our affiliates, subsidiaries, and representatives as necessary to provide and enhance our services. All affiliated entities are required to comply with our privacy policies and protect your information in accordance with applicable laws and regulations.

As Required by Law and Similar Disclosures: We may access, preserve, and disclose your information if we believe it is necessary or appropriate to: (a) comply with law enforcement requests or legal processes, such as a court order or subpoena; (b) respond to your requests; or (c) protect the rights, property, or safety of you, us, or others. Specifically, we may disclose relevant information to appropriate third parties if you post any illegal, threatening, or objectionable content on or through our Services.

Events: We may share your information with event partners or co-sponsors to facilitate the events for which you register.

Merger, Sale, or Other Asset Transfers: We may transfer your information to service providers, advisors, potential transactional partners, or other third parties in connection with the consideration, negotiation, or completion of a corporate transaction. This includes situations where we are acquired by or merged with another company, or where we sell, liquidate, or transfer all or a portion of our assets. The use of your information following such events will continue to be governed by the provisions of this Privacy Notice.

Consent: We may also disclose your information with your explicit consent.

Our Partners We utilize analytics services to gather and analyze specific data related to usage. Additionally, we collaborate with third-party advertising partners. These services may also collect information about your interactions with other websites, apps, and online platforms. Our partners include:

 

 

Your Choices

Our Communications  Periodically, we may send you marketing or informational emails. To opt out of these communications, please use the unsubscribe link provided in each email. Even after unsubscribing from promotional emails, you will continue to receive essential administrative messages necessary for managing your account

Cookies: Most web browsers provide options to manage cookies via their settings. For more information about cookies, you can visit  www.aboutcookies.org  or www.allaboutcookies.or .

Our Partners: You can find more details about Google’s privacy practices and the options available to you regarding how they use your information on Google’s website. Additionally, you can install the Google Analytics Opt-out Browser Add-on to prevent your data from being used by Google Analytics. Meta, the parent company of Facebook, outlines how it uses information collected through our Services in its Data Policy. For specific details about Facebook’s advertising practices, visit their website.

Some of our advertising partners are members of the Network Advertising Initiative or the Digital Advertising Alliance. You can visit their websites to learn how to opt out of receiving web-based personalized ads from their member companies. You can also adjust settings on your mobile operating system to limit ad tracking.

For general inquiries about your choices regarding our business partners, please contact us at privacy@disabilityexpertsfl.co .

Security

We take reasonable measures to safeguard your information by implementing administrative, technological, and physical protections. These safeguards are designed to enhance the security of the data we maintain and to prevent accidental loss, unauthorized access, misuse, or any other improper or unlawful processing. However, since no information system can be 100% secure, we cannot guarantee the absolute security of your information.

Children’s Privacy

We do not knowingly collect, maintain, or use personal information from children under the age of 13, and none of our Services are designed or intended for children. If you become aware that a child has provided us with information in violation of this Privacy Notice, please contact us at privacy@disabilityexpertsfl.com to notify us.

Changes to this Privacy Notice

We will publish any updates to the Privacy Notice on this page, and the revised version will become effective as soon as it is posted. If we make significant changes, we may notify you through a notice on our website or by other means. We encourage you to review this Privacy Notice regularly to stay informed about our privacy practices.

Contact Us

If you have any questions, comments, or concerns about our processing activities, please email us at privacy@disabilityexpertsfl.com or Or you may write to us at:

Compliance Officer

Disability Experts of Florida

5300 Applegate, Dr. Spring Hill, FL 34606.

Last updated: February 05^th, 2025